Customer Charter
Sterling Plants and Gardens Customer Charter
At Sterling Plants and gardens we treat all customers how we ourselves would like to be treated
We therefore make the following guarantee/promise to every new and existing customer
- We will respond personally to your enquiry within 24 hours
- We will arrange an on site consultation no later than 7 days after the initial enquiry at a time that suits you.
- You will receive a written quotation no later than 7 days after the site consultation.
- We won’t make a mess, we guarantee that we’ll leave your garden as tidy as we found it – if not tidier!
- All our quotes are transparent with NO hidden costs.
- We’re 100% reliable – guaranteed. We know that your time is just as precious as ours, so if we’re even five minutes late for an appointment you’ll receive a free garden product worth £10.
Here are some recent comments from our valued clients
“Good to know that there are still some professional efficient companies available to meet our needs”
Mr Gale, Bishop Stortford
Thank you! You’ve created our own little Garden of Eden! The clever planting and meticulous maintenance visits keep our garden bright and blooming all year round.”
Barry Long, Cambridge
“I love, love, love my Japanese garden… it feels so harmonious. The trickle of the water feature and the rustling bamboo make it feel really spiritual. THANK YOU.”
Jane Hanks, Cambourne
“I’m a busy professional so I don’t have much time look after my garden. Other garden companies were unreliable and untidy, but you are always punctual and keep my garden looking great.”
Tom Jack, Harston Cambridge
See our portfolio of garden projects
